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Orders usually arrive within 2 weeks and we offer free shipping on orders over €200. For orders below this amount, shipping costs vary by destination and delivery method. Please visit our page called Delivery & Returns for a complete overview of shipping costs for all countries.
We offer a money-back guarantee. If your product doesn’t meet expectations, you can return it for a refund - see our Returns page for details.
Use the tracking code you receive on email when your order has been shipped, and track on the courier’s website (DPD).
We ship to most European countries. Orders to Malta, the United Kingdom, Switzerland, Cyprus, and Norway are only accepted if the customer is willing to cover the full postal costs. Please contact us before ordering.